We offer FREE worldwide standard shipping on orders above DKK 200 / USD 100 / EUR 100 / GBP 100 / AUD 190
The free standard delivery service is provided via your local (slow) postal service. No tracking available. But hey, it's free for you!
Denmark (GLS Shipping): 2 working days
US, Australia & rest of the world: >3 weeks, no tracking
EU, UK, Sweden and Norway: >2 weeks, no tracking
Please note: Local customs clearance is, unfortunately, out of our control. Clearance times vary a lot, and can be quite extensive.
STANDARD SHIPPING
Standard shipping USD 10 / EUR 10 / GBP 10 / AUD 15
The standard delivery service is provided via your local (slow) postal service. No tracking available. Rates are calculated at check-out.
Denmark (GLS Shipping): 2 working days
US, Australia & rest of the world: >3 weeks, no tracking
EU, UK, Sweden and Norway: >2 weeks, no tracking
Please note: Local customs clearance is, unfortunately, out of our control. Clearance times vary a lot, and can be quite extensive.
UPS EXPRESS SHIPPING (pick-up point)
Rates for UPS EXPRESS SHIPPING (pick-up point) is calculated at check-out. All express orders are shipped as UPS Standard or Express.
US, Australia & rest of the world: 1-3 working days, full tracking
EU, UK, Sweden and Norway: 1-5 working days, full tracking
Express shipping is always carried out via air freight, meaning it is both more expensive and has a considerably larger environmental impact than standard shipping has.
TAXES AND DUTIES
United States
Orders up to $800 are free of any import VAT or duties. No extra charges will incur.
EU
Orders within the European Union are shipped DDP (Delivery Duty Paid), meaning that taxes and duties are included in the final price.
United Kingdom
Sales VAT is included. Any import VAT or duties (normally applicable on orders exceeding £135) are not covered by Pond, meaning you may be liable to pay tax and duty upon receiving your package.
Rest of World
For countries outside of the EU we ship DDU (Delivery Duty Unpaid) meaning you may be liable to pay tax and duty upon receiving your package. If applicable, you will be responsible for paying these costs before your item can be delivered.
We are, unfortunately, unable to calculate the exact cost of taxes and duties your order might incur, as these charges are imposed directly by the destination country.
Pond does not cover any such taxes, duties, or related charges. Pond does not cover taxes and duties incurred on refused or unclaimed packages.