We offer returns and refunds on all purchases within 30 days after you received your product.
A return fee will be charged, which will be deducted from the refund amount.
Return fee:
6 USD / GBP / EUR / CHF
9 AUD / CAD
49 SEK / NOK
30 DKK
65 HKD
770 JPY
Please make sure all returned products are unworn, unwashed, and neatly folded in the original packaging including all tags. If you fail to do so, we cannot accept your return.
Please contact us stating your order number and reason for return.
Once you register your return, you will receive a pre-paid return shipping label.
Please make sure to ship your return parcel back to us within 7 days after receiving your label, as the label may expire after that.
Note that the original shipping costs (if any) will not be refunded.
Return address:
HWOK
Att.: Pond Cph
Skivevej 177
7500 Holstebro
Denmark
Exchanges
We do not offer exchanges. However, we offer free returns on all purchases within 30 days after you received your product.
Please contact us stating your order number and reason for return and we will supply you with a free return shipping label.